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Privacy Policy

Zero Thinkers LLC — Effective Date: July 15, 2026

This Privacy Policy explains how Zero Thinkers LLC collects, uses, shares, and protects personal information when you visit https://zerothinkers.com or engage Zero Thinkers LLC for its services. We have written it in plain English so you can understand exactly what happens with your data. This Privacy Policy works together with our Terms of Service and our Refund & Cancellation Policy, and it may be presented to you for review alongside those documents before you make a purchase.

Who We Are and How to Contact Us

Zero Thinkers LLC is an AI-native brand and growth studio providing professional services, located in Sheridan, Wyoming, USA. For the purposes of applicable data protection laws, Zero Thinkers LLC is the data controller responsible for your personal information collected through our website and in the course of our services.

You can reach us using any of the following:

Scope of This Policy

This Policy covers personal information processed through our website at https://zerothinkers.com and personal information we handle when providing our professional services, including Zero Session (a free consultation), The Launch Sprint, Growth Partnership, and custom work scoped by a written proposal or statement of work. It does not cover the independent privacy practices of third parties whose services we use, each of which operates under its own privacy terms.

Information We Collect

Information You Provide to Us

When you use our contact form, we collect the information you choose to submit, which includes:

  • Your name
  • Your email address
  • The service you are interested in
  • The contents of your message

If you become a client and we begin an engagement, we also process information you provide during that engagement, such as project materials, content, business and account details needed to deliver the work, and our ongoing communications with you.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our web host and infrastructure, including:

  • Server and access logs
  • Your IP address
  • Your browser type and user-agent
  • The date and time of your requests
  • Any strictly necessary cookies used to operate the site

Cookies

Our website itself does not set advertising, analytics, or tracking cookies. We currently use no advertising trackers. Where cookies are present, they are limited to those that are strictly necessary to operate and secure the site. Please note that third parties embedded on the site (for example, Google Fonts, described below) may log technical request data such as your IP address when your browser loads their resources.

Payment Data

Card payments are processed by Stripe in U.S. Dollars (USD). Zero Thinkers LLC does not collect, store, or have access to your full card or payment card numbers. Your card data is handled directly by Stripe under Stripe's own privacy and security terms. We may receive limited, non-sensitive information from Stripe such as confirmation of payment, the last few digits or card brand, and billing details necessary to administer your engagement and our records.

Third-Party Service Providers and Sub-Processors

We rely on a small number of reputable service providers to operate our business. Each receives only the data needed for its specific purpose:

  • Stripe — payment processing. Card and payment data are provided directly to Stripe; Stripe processes it to complete transactions.
  • Google Fonts — font delivery. When your browser loads fonts, Google Fonts receives your IP address and standard request data.
  • Our web host — website hosting and infrastructure, including the generation of server and access logs.
  • Our email provider — handling and delivery of email communications between you and us.

How and Why We Use Your Data

We use personal information for the following purposes, each matched to a single lawful basis under the EU/UK General Data Protection Regulation (GDPR):

  • To respond to your inquiries — based on our legitimate interest in answering your questions and taking steps at your request prior to entering a contract.
  • To deliver our contracted services — based on the performance of a contract with you (and pre-contract steps you request).
  • To process payments — based on the performance of a contract with you.
  • To comply with legal obligations — based on our need to meet tax, accounting, and other legal requirements.
  • To operate, administer, and secure our business — based on our legitimate interests in running a lawful, well-managed, and secure business, provided those interests are not overridden by your rights.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

We Do Not Sell Your Personal Information

Zero Thinkers LLC does not sell your personal information, and we do not share it for cross-context behavioral advertising. Sharing of your personal information is limited to the service providers and sub-processors described above, who act on our instructions, and to disclosures required by law as set out below.

Disclosure and Sharing

We may disclose personal information in the following limited circumstances:

  • Service providers acting on our instructions — the sub-processors listed above, who process data only to provide services to us.
  • Legal and regulatory compliance — where required to comply with applicable law, a lawful request, court order, or to protect the rights, safety, and property of Zero Thinkers LLC or others.
  • Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case personal information may be transferred as part of that transaction subject to this Policy.

Data Retention

We keep personal information only for as long as necessary for the purposes described in this Policy. In general:

  • Contact inquiries are kept only as long as needed to respond to you and for a reasonable period thereafter, unless they lead to an engagement.
  • Engagement records and financial records (including invoices and payment records) are retained for as long as needed to deliver the services and to meet our legal, tax, accounting, and dispute-resolution obligations.

When information is no longer needed, we delete it or anonymize it in a secure manner.

Security

We take appropriate technical and organizational measures to protect personal information, including serving our website over HTTPS/TLS to encrypt data in transit, applying access controls, and relying on reputable processors such as Stripe, our web host, and our email provider. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Zero Thinkers LLC is based in the United States, and personal information we collect is processed and stored in the United States. If you access our website or engage our services from outside the United States, you understand and consent to the transfer of your personal information to, and its processing in, the United States, which may have data protection laws that differ from those in your country.

Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal information:

  • Access — to obtain confirmation of and a copy of the data we hold about you.
  • Rectification — to have inaccurate or incomplete data corrected.
  • Erasure — to request deletion of your data in certain circumstances.
  • Restriction — to request that we limit our processing in certain circumstances.
  • Data portability — to receive your data in a structured, commonly used, machine-readable format.
  • Objection — to object to processing based on our legitimate interests.
  • Withdrawal of consent — to withdraw consent at any time where processing is based on consent.
  • Complaint — to lodge a complaint with your local data protection supervisory authority.

Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • Right to know — the categories and specific pieces of personal information we have collected about you.
  • Right to delete — the personal information we have collected, subject to legal exceptions.
  • Right to correct — inaccurate personal information we maintain about you.
  • Right to opt out of sale or sharing — although, as stated above, Zero Thinkers LLC does not sell or share your personal information.
  • Right to non-discrimination — we will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise any of the rights described above, please email us at bhargav@zerothinkers.com. To protect your privacy and security, we may need to verify your identity before acting on your request, for example by confirming information associated with your inquiry or engagement. We will respond within the timeframes required by applicable law. Please do not include sensitive personal data in your request beyond what is needed to identify you.

Children's Privacy

Our website and services are not directed to children under the age of 16, and Zero Thinkers LLC does not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us at bhargav@zerothinkers.com and we will take appropriate steps to delete it.

Recurring Engagements

Our Growth Partnership is an ongoing monthly service scoped per client under a written proposal or statement of work. If we introduce recurring or subscription offerings in the future, we will update this Policy to describe any associated data practices before those offerings become available. This Policy does not describe any subscription product as currently offered.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version to this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we handle your personal information. Your continued use of our website and services after an update means you accept the revised Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact Zero Thinkers LLC:

You can also review our Terms of Service and our Refund & Cancellation Policy.